Johnny Was Phone Numbers and Emails

Toll-Free Number:

  • (866) 942-8806
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Johnny Was Emails:

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Johnny Was Website:

Johnny Was Help Center:

Corporate Office Address:

Johnny Was LLC
2423 East 23rd Street
Los Angeles, California 90058
United States

Johnny Was Rating Based on 9 Reviews

Rating details

1.9
more details
Customer service
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Product or Service Quality
Exchange, Refund and Cancellation Policy

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How Good is Johnny Was's Customer Service?

Nancy N Yox
Nancy N Yox
Feels Disappointed | Apr 29, 2023

Received an email from them. They would not replace the defective item but as a one time favor they sent me a credit.
It took a dogged effort to get a reply and it was not forthcoming.
This is the third experience I’ve had with their virtually nonexistent customer service , since I love their clothes and spend thousands. Slowly going downhill as far as quality and lack of service.
Buyer be very aware.

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Lynda D Oio
Lynda D Oio
Feels Disappointed | Nov 29, 2022

Still have not been able to order onything as I can’t get order to go thru and no one answers calls or calls me back love the product but customer service horrible as unable to shop online lynds denberg
843 814 **** lyndadenberg24@***.com

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Summary of Johnny Was Customer Service Calls

39 TOTAL
CALLS
10:11 AVG CALL
DURATION
15% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Johnny Was?

Return/ Replace Question:

  • “To return item-accidentally ordered two of same thing”
  • “Return”
  • “RETURNS”

Shipping and Delivery Question:

  • “Clothing size”
  • “Sizing”
  • “I texted about the availability of henly cargo pants size. I believe I just received a note that the cargo pants don't come in XS. Can't seem to fine the note anywhere.”

Payments and Charges Question:

  • “Coupon not working”
  • “Unable to use 20% discount code”

Product/ Service Question:

  • “Defective item”

Website/ Application Question:

  • “Ordered pen set and stocking your site has crashed on sale daytried to order on line for mon and the I called store and spoke with raven pga mall fl she was rude and told me I should of called and would not hono sale 25%”

Activation/ Cancellation Question:

  • “Unsubscribe”

Cards Question:

  • “My credit card got hacked I want to give you another credit card number”

Request for Information Question:

  • “Question on an order I want to place”

Other Question:

  • “Help please”
  • “Place an order”
  • “Did not revive my order”

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